Privacy Policy

Privacy Policy

Introduction

Welcome to https://domestic-auto-body-repair.dentrepair-talk.com (referring to our website as ‘the Company’ or ‘we’). We are dedicated to maintaining a safe and secure online environment for our users, which includes prioritizing your privacy and data protection. This comprehensive Privacy Policy explains how we collect, use, and safeguard the personal information of our visitors and users in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://domestic-auto-body-repair.dentrepair-talk.com
  2. Any applications, software, or services provided through our platform
  3. Interactions between users and our staff via emails, calls, texts (SMS), or other communication channels
  4. Links to third-party platforms, applications, or services embedded on our website (note that these external entities have their own privacy policies)

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  1. You utilize our applications and services as an authorized user
  2. You visit our websites linked to this policy
  3. You engage with our communications, such as newsletters, emails, or calls

Personal Data Collection

We collect a variety of personal information, including but not limited to:

  • Account Information: Details related to your account creation and management, such as user names, passwords, and registration data.
  • Payment Information: Transaction records, payment method details, and billing addresses for processing purchases or services.
  • Financial Information: Data about your financial status, including bank account information (if provided for direct deposits or withdrawals).
  • Purchase Information: Records of products or services bought through our platform, including order history and transaction amounts.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Geographic coordinates captured when you access our services on a mobile device.
  • Feedback: Comments, reviews, or responses provided by users to improve our products and services.
  • Social Media Information: Details obtained from social media platforms (if you choose to log in through these accounts) or any content you share with us via social media.
  • Product Information: Preferences, ratings, or other data related to your interactions with our products or services.

We collect this information through various methods: user input forms, account settings, browsing activities, analytics tools, and third-party service providers.

Cookies

Our website employs cookies for enhanced functionality and to improve your experience as a user. Cookies are small text files stored on your browser that serve multiple purposes:

  • Strictly Necessary Cookies: These ensure the basic functions of our website, such as enabling login sessions and remembering your preferred language.
  • Preference Cookies: They tailor content to your preferences, like saving display settings or language choices.
  • Analytics Cookies: Used to collect anonymous data about how visitors use our site, helping us improve its performance and usability.

Users have the option to manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary depending on the type of data and the purpose for which it was collected:

  • Financial records and transaction data may be kept for an extended period due to legal obligations, tax requirements, or financial record-keeping needs.
  • Personal information associated with customer accounts is typically retained until the account is inactive or closed (at your request).
  • We delete or anonymize data when it is no longer needed for its original purpose to ensure compliance with privacy regulations and data security standards.

Security Measures

We have implemented robust organizational and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage
  • Secure third-party processing partners who adhere to strict confidentiality and security standards
  • Regularly testing and updating our security protocols to adapt to emerging threats
  • Training staff on privacy and data protection best practices

Children’s Privacy

Our services are not intended for children under the age of 18 (or a younger age as defined by local law). We do not knowingly collect personal information from minors, and all users must represent that they are at least the legal age to consent to our Privacy Policy.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify or update inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, except in cases where retention is required by law.
  • Restriction: The ability to limit the use or processing of your personal data under certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Objecting to the processing of your personal data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or file complaints/appeals, please contact our privacy team via the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, comments, or requests regarding privacy, data protection, or unsubscribing from our communications: